FAQs

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FAQS ABOUT Quick Service’S SERVICES

Contact Quick Service today with any more questions you might have or to get started on home improvements done the right way the first time!

WHAT IS Quick Service?

Quick Service is a full-service repair and maintenance company specializing in taking care of everything on your “To Do” list.

• We arrive at your home on time
• No project is too small
• Our service technicians are company employees
• We guarantee our work

WHO IS SENT TO MY HOUSE TO DO THE WORK?

Our experienced technicians arrive at your home or business in uniform driving a clearly marked Quick Service van, ON TIME, AND READY TO WORK. All of our technicians are Quick Service employees, not subcontractors. Our technicians are insured. Our attention to detail in customer service and punctuality sets us apart from the rest.

WILL I NEED TO HAVE THE MATERIALS IN ORDER FOR QUICK SERVICE TO DO THE JOB?

The Quick Service van is a “Hardware Store on Wheels”. We stock many common items which mean fewer trips to the supply store during our visits. If there are any materials needed for your job, you have several options:
• Purchase those materials ahead of time saving money associated with material handling/pick-up costs.
• Do the shopping for any materials not on hand while our technician is working at your home/business.
• Follow the technician to the store to pay directly for the materials giving you the advantage of the technician’s professional expertise and the use of the van to transport those materials
• Have Quick Service pick up the materials for you. However, please know that if the technician gets your supplies, he is “on the clock” and this time is billed at our regular rate.

WHAT TYPE OF WARRANTY OR SATISFACTION GUARANTEE DO YOU OFFER?

Your satisfaction is our guarantee. You can trust Quick Service’s experienced, insured, uniformed employees to repair and maintain your home or business. Quick Service has one priority and that is that the service we provide is On time. Done right.

ARE YOUR TECHNICIANS BONDED AND INSURED?

Yes, all Quick Service technicians are bonded and/or insured. At Quick Service our technicians are company employees and are covered under general liability and workers’ compensation insurance.

WHY IS IT IMPORTANT THAT A PERSON WHO IS PROVIDING SERVICE IN MY HOME IS INSURED ?

If the technician gets injured during the job they are covered under workers compensation. There will be no need to make a claim on your home owner’s insurance policy.

HOW DO YOU CHARGE?

At Quick Service, we charge by the hour. This way our customers are charged only for the time that we actually work.

CAN I GET AN ESTIMATE FOR MY JOB?

We at Quick Service can appreciate your desire for an estimate. We have found that in the time it takes to gather multiple quotes Quick Service can have the job completed. In most cases we can give you a good time estimate over the phone. When the Quick Service technician arrives at your home he will review the job with you to confirm the length of time needed to complete the job and then start working on your project.

HOW DO I PAY?

You can either give a check to the technician at the end of the job, or in most areas you can pay by credit card.